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Memory Crystal is packaged as hosted plans for managed cloud usage, plus local or self-hosted deployment paths for operators who want to run their own backend. Pricing controls capacity for stored memories, short-term messages, channels, raw sensory retention, asset storage, and managed Gemini usage.

Current hosted plans

Pro and Ultra use 7-day trial checkout links on the public pricing page. Enterprise is contact-only.

How it actually works

The public website renders current plan limits from the shared tier model where possible. Treat shared/tierLimits.ts as the repo-level source of truth for memories, short-term message caps, channel caps, retention windows, and managed Gemini behavior. Important source files:
  • shared/tierLimits.ts
  • apps/web/app/pricing/page.tsx
  • docs/PRICING.md
  • README.md
  • convex/crystal/geminiGuardrail.ts
  • relevant backend enforcement paths in convex/crystal/*

Plan behavior notes

  • starter exists in shared/tierLimits.ts as a legacy Pro-style alias. It is not a separate public hosted plan.
  • Free does not include managed Gemini. Pro includes managed Gemini with a 500-call daily cap. Ultra and Enterprise-style unlimited tiers allow BYOK/custom caps and have no default managed Gemini daily cap.
  • Raw uploaded files are not exposed directly to model context today. Recall uses derived text, transcripts, summaries, and metadata.
  • Local or self-hosted setup is a deployment mode. Do not assume hosted-tier behavior, support, backups, migrations, or tunnel behavior unless the current install docs and code support it.

Common mistakes

  • treating marketing copy as the technical source of truth for limits
  • listing starter as a current public plan
  • assuming hosted-tier behavior and self-hosted behavior are the same thing
  • forgetting that memory limits, message retention, raw sensory retention, asset storage, and model usage are separate controls

Source of truth

Primary files behind this page:
  • shared/tierLimits.ts
  • apps/web/app/pricing/page.tsx
  • docs/PRICING.md
  • README.md
  • apps/web/app/data/releases.ts